A few key principles apply to any smart city efforts, regardless of size or scope.
Social media and other tools are impacting city strategies.
Online tools can bring more diverse voices to the local decision-making process.
Automating office workflows frees additional staff time for more strategic services.
Adapting and responding to cyber threats and protecting critical infrastructure are essential for cities.
A connected community is a stronger community.
The defense can shield public agencies from liability.
